We collect your personal data because of the following reasons:
The ski pass is personal and we have to be able to check if it is the correct person using the ski pass. Seasonal ski passes and daily passes are different for different age groups.
In case of refunds or issue of new RFID cards, we will have to be able to identify the correct ski pass holder. And we want you as a customer to have full control with your personal data.
As an online customer you may go to
MY ACCOUNT and manage your personal data:
Payment data will be processed for purposes pursuant to directive 2015/2366 (EU) and subsequent changes to payment services in the European internal market (so-called PSD2).
Do you have questions regarding processed personal data?
Then please contact our employee responsible for data protection:
Mag. Niko Vavrousek
Phone +43 59 221
eMail: datenschutz@snow-space.com
If we do not comply with our data protection duty in due time, please contact your complaint to:
Austrian Data Protection
Barichgasse 40-42
1030 Wien
Phone: +43 1 52 152-0
eMail: dsb@dsb.gv.at
Privacy Policy and Information According to Art. 13 and 14 GDPR
1. General
The protection of your personal data is of particular concern to us. We therefore process your data exclusively in a lawful manner on the basis of the statutory provisions (especially GDPR, DSG 2018, TKG 2021). In this privacy policy, we inform you about the most important aspects of data processing – type, scope and purposes of the collection and use of personal data – in the context of the use of our website and in the context of other services of our company.
Only the German version of our privacy policy is legally binding text. The English translation serves as a legally non-binding information. Deviations of the English text or how it could be understood do not affect the exclusive legal validity of the German text and its meaning.
1.1. Responsibility for the Processing of your Data
The responsible person (“controller” within the meaning of Art. 4 no. 7 GDPR) of the processing of your personal data (“personal data” within the meaning of Art. 4 no. 1 GDPR) is:
Snow Space Salzburg Bergbahnen AG
Markt 59
A-5602 Wagrain
Tel. +43 59 221
E-Mail: datenschutz@snow-space.com
1.2. Purposes, Categories of Data and Lawfulness of the Processing of Personal Data
Purposes of the processing of personal data
The purposes of processing your personal data generally result from our business activities as a cable car company: making our online offers available, processing customer inquiries, ordering / purchasing mountain railway tickets, accounting, communication with business partners and customers. Detailed information on the purposes of processing and, if necessary, further processing for other compatible purposes as well as the processed data categories can be found in the detailed descriptions of the individual data processing processes.
General categories of data
• Personal master data (e.g., name, date of birth and age, address)
• Contact details (e.g., email address, telephone number, fax number)
• Communication data (time and content of communication)
• Order or booking data (e.g., ordered goods or commissioned services and invoice data such as service period, payment method, invoice date, tax identification number ...)
• Payment details (e.g., account number, credit card details)
• Contract data (content of contracts of any kind)
• Web usage data (e.g., server data, log files and cookies)
• Identification numbers (e.g., identity card number, vehicle registration number ...)
• Geodata (e.g., Skidata data and Photocompare)
• Video surveillance images
Processing of special categories of personal data according to Art. 9 GDPR
• Health data (in case of accidents or in connection with slope rescue service)
Lawfulness of the processing of personal data
There is basically no obligation to provide the data for the data processing described in this data protection declaration. Failure to provide this data simply means that we cannot offer these services. The legal basis for the processing of your personal data, which is necessary for the fulfilment of a contract with you or an order from you to us, is Art. 6 (1) lit. b GDPR. Insofar as the processing of personal data is necessary on our part to fulfil a legal obligation (accounting obligation, bookkeeping obligation or other legal documentation obligations), Art. 6 (1) lit. c GDPR serves as the legal basis. If the processing of the data takes place in your own vital interest, the legal basis for the data processing is Art. 6 (1) lit. d GDPR. If we process your data to carry out the task assigned to us in the public interest (“sovereign action”), the legal basis is Art. 6 (1) lit. e GDPR. If processing is necessary to safeguard a legitimate interest of our company or a third party and your interests, fundamental rights and freedoms do not outweigh our interests, Art. 6 (1) lit. f GDPR (“legitimate interest”) serves as the legal basis for processing. In this case, we will also inform you about our legitimate interests. Unless we have any other legal basis explained above for the processing of personal data, we will ask for your consent to data processing, whereby in these cases we refer to Art. 6 (1) lit. a GDPR or in the case of the processing of special categories of data based on Art. 9 (2) lit. a GDPR as the legal basis. You can revoke this consent at any time free of charge without affecting the legality of the processing carried out on the basis of the consent until the revocation.
1.3. Transfers of Personal Data to Data Processors and Third Parties
We process your personal data with the support of data processors who support us in providing our services. These data processors are through a corresponding agreement within the meaning of Art. 28 GDPR with us obliged to strictly protect your personal data and may not process your personal data for any purpose other than to provide our services. You can find out which data processors are involved in the detailed descriptions of the individual data processing processes.
Your personal data will be passed on to companies other than our data processors to typical economic service providers such as banks, tax consultants or auditors. Transfer of personal data to state institutions and authorities only takes place within the framework of mandatory national legal provisions.
When using the mountain railway tickets purchased from / used at us, your personal data (usage data) will be passed on to other mountain railway companies with which we are in a joint ski ticket network or to higher-level billing organizations only to the extent necessary. This is necessary for the settlement of ticket revenues between us and our mountain railway partners.
1.4. Transfers of Personal Data to Third Countries or International Organisations
In principle, we process your personal data in the EU. If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if we use the services of our data processors or third parties, this will only take place if the requirements of Art. 44 ff. GDPR are available for the transfer to third countries: i.e. on the basis of special guarantees, such as the officially recognized determination of a data protection level corresponding to the EU or in compliance with officially recognized contractual obligations, the so-called "EU standard contractual clauses". If we rely on the EU standard contractual clauses as the legal basis for the transmission of your personal data, we will also check the admissibility of this data transmission as part of a comprehensive risk assessment. If we come to a negative result, we will not transfer these data without your explicit consent in accordance with Art. 49 (1) lit. a GDPR to a third country.
1.5. Data Erasure and Period of Data Storage
Your personal data will be deleted by us as soon as the purpose for which we collected your data no longer applies. Storage can also take place if we process the data for a purpose that is compatible with the original purpose. It can also take place if this is provided for by laws, ordinances or other provisions to which our company is subject.
1.6. Data Sources
In principle, we collect your personal data directly from you. We also receive personal data from some of our partners. Information on this can be found in the respective detailed information in this data protection information.
1.7. Profiling
We do not use any automated decision-making or profiling processes that have a legal effect on you or that significantly affect you in a similar manner. With your consent, however, we will use your usage data to get to know your interests better and thus to be able to display information of interest to you or to be able to make you tailor-made offers or to be able to display corresponding information to you on third-party websites or social media platforms.
1.8. Safeguarding your Data Protection Rights
In principle, you have the right to information, correction, deletion and restriction of the processing of personal data in accordance with the GDPR. If the legal basis for the processing of your personal data is your consent or a contract concluded with you, you also have the right to data portability. You have the right to revoke any consent you may have given to the processing of your personal data. The lawfulness of the processing of your personal data up to the time of revocation is not affected by this. You have the right to object to the processing of your personal data for the purpose of direct marketing. In the event of an objection, your personal data will no longer be processed for the purpose of direct marketing. A detailed explanation of these rights can be found here in Chapter III.
Right of complaint
If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can complain to the competent supervisory authority. In Austria, this is the data protection authority (Barichgasse 40-42, A-1030 Wien, email: dsb@dsb.gv.at).
2. Visiting our Website
In this section we inform you how we process your personal data when you visit our website.
2.1. Presentation of the Website
Server data
For technical reasons, based on the legal basis of § 165 (3) S 3 TKG 2021 (required for the operation of our website), the following data, which your internet browser transmits to us or to our web space provider, will be processed (so-called "server log files"):
• Browser type and version
• Operating system and device type used (e.g., desktop / mobile)
• Website from which you are visiting us (referrer URL)
• Website you visit
• Date and time of your access
• Your internet protocol address (IP address)
This data, which is anonymous to us, is stored separately from any personal data you may have provided and therefore does not allow us to draw any conclusions about a specific person. They are evaluated for statistical purposes in order to be able to optimize our website and our offers.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as B. Orders or inquiries that you send to us as the website operator, an SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http: //” to “https: //” or by the lock symbol in your browser line. If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.
Technical service providers
We create and edit the content of our website with the help of the following service provider. With this service provider we have concluded a corresponding agreement according to Art. 28 GDPR to process your data exclusively to the extent of our order:
Technical Conception:
• Skiperformance AS (Pocket Valley, Lommedalsveien 230, 1353 Bærums Verk, Norway); Further information: https://www.skiperformance.com/
Webhosting:
• Amazon Technologies Inc. (4033 Citywest Avenue, Cooldown Commons, County Dublin, Ireland); Further information: https://aws.amazon.com/de/compliance/eu-data-protection/
2.2. Cookies
Cookie Banner - Cookies on our website
Our website uses cookies, which help us to make our website more user-friendly and efficient for you, to carry out statistical analyses of the use of our website and also to show you content that is of interest to you on other websites. Cookies are small text files that are used to store information when visiting websites and are stored on the website visitor's computer. The legal basis for cookies, which are absolutely necessary for the proper operation of our website (e.g., shopping cart cookie), is § 165 (3) S 3 TKG 2021. Cookies that are not necessary for the function of our website (e.g., analysis or marketing cookies) are deactivated and will only be activated by your consent in accordance with Art 6 (1) lit. a GDPR in our cookie banner ("Accept"). By clicking on "Settings" you can activate or deactivate individual cookies or cookie groups. If you restrict the use of cookies on our website, you may no longer be able to use all functions of our website to their full extent. You can find detailed information about the cookies used on our website in our cookie banner.
The legal basis for the use of this cookie banner (consent management platform) to control and document your consent or settings regarding cookies and other tools requiring consent for accessing our website is our legal obligation in accordance with Art. 6 (1) lit. c GDPR. When accessing our website, a connection is established with the server of the provider of our cookie banner and subsequently a cookie is stored in your browser to store your cookie preferences. The processed data will be stored until the specified storage period expires or you delete these cookies.
We use the following cookie banner / the following provider:
• Consent Management Plattform Skiperformance AS ((Pocket Valley, Lommedalsveien 230, 1353 Bærums Verk, Norway); Further information: https://www.skiperformance.com/
Change the cookie settings in your web browser
How the web browser you are using handles cookies, e.g., which cookies are allowed or rejected, can be determined in the settings of your web browser. You can delete cookies already stored on your computer / device yourself at any time. Where exactly these settings are located depends on the respective web browser. Detailed information on this can be called up using the help function of the respective web browser.
In addition, it is possible to generally object to cookies and similar tracking technologies using the services listed below by setting your individual preferences - which technologies you want to allow for usage and interest-based advertising:
• European Interactive Digital Advertising Alliance (EDAA): https://www.youronlinechoices.com/uk/your-ad-choices
• Network Advertising Initiative (NAI):
https://optout.networkadvertising.org/?c=1#!%2F
2.3. Communication with us
Contact per email
On our website, we offer you the option of contacting us by email. In this case, the information you provide will be processed for the purpose of processing your contact based on the legal basis of contract fulfilment in accordance with Art. 6 (1) lit. b GDPR. There is no legal or contractual obligation to provide this personal data. Failure to provide it simply means that you do not submit your request and we cannot process it. The data will only be passed on to third parties if this is stated on the website or in this data protection declaration or is necessary for the fulfilment of the contract or if this is required by statutory provisions. We only save your data for as long as is expedient for processing your inquiries or for any queries you may have.
2.4. Online Shop (s) / Booking Portal (s)
For the purpose of providing contractual services as well as their payment and execution in the context of online purchases, bookings and prospectus orders, we process your personal master data, contract and payment data and communication data (IP address and server log files) on the basis of the legal bases of Art. 6 (1) lit. b GDPR (fulfilment of the contract) as well as Art. 6 (1) lit. c GDPR (legal obligation for invoicing and archiving).
We store this data as long as the purpose requires it, statutory provisions provide for this (retention period of invoices according to § 132 BAO for 7 years; voucher orders until the expiry of the redemption period for 30 years) or we store this data on the basis of the legal basis of Art. 6 (1) lit. f GDPR (legitimate interest) to defend against possible liability claims. If you cancel the order process, we will save the data to clarify possible problems during the order process for 14 days.
There is no legal or contractual obligation to provide personal data. Failure to provide them simply means that we cannot process your bookings / orders.
Sale of skitickets, event tickets and vouchers (ski performance)
To process the order of season tickets, multi-day and day tickets as well as event tickets and vouchers in our online shop, we use the system of the service provider Skiperformance AS (Pocket Valley, Lommedalsveien 230, 1353 Bærums Verk, Norway). For orders in our online shop, we need salutation, first and last name, address, e-mail address, date of birth, and if applicable a portrait photo as well as information about the desired tickets.The processing takes place for the purpose of providing contractual services or for the fulfilment of pre-contractual services on the legal basis of Art. 6 (1) lit. b GDPR (ordering mountain railway tickets and vouchers) and Art. 6 (1) lit. c GDPR (legally required retention periods of accounting documents). There is no legal obligation on your part to provide this data. Failure to provide the data only means that we will not be able to provide you with the desired mountain railway tickets via our online shop. The use of appropriate online booking software is based on the legal basis of our legitimate interest acc. Art. 6 (1) lit. f GDPR. Our legitimate interest lies in a fast, location-independent possibility to make our mountain railway tickets available to our customers. In those cases, in which we do not provide the booked service (e.g. event tickets) ourselves, we pass on the booking data to the respective organiser or service provider to the extent necessary on the the legal basis of Art. 6 (1) lit. b GDPR (necessary for the fulfilment of the contract). Since 20 July 2018, the GDPR has also been directly applicable in Norway as an EEA member state, which means that the same data protection standards apply to your data in Norway as in EU member states. We have concluded a corresponding agreement with skiperformance in accordance with Art. 28 GDPR as a processor, which ensures that your data is processed exclusively within the scope of our order. Further information on ski performance's data protection can be found at: https://www.skiperformance.com/.
Registration in the Skiperformance online shop
To order tickets, ticket buyers must create a user account in the webshop in order to be able to access past orders or manage account settings, among other things. At the same time, the stored data is automatically used for new orders and users do not have to manually enter their data again. In order to provide these services, we process the personal data provided by you in the course of registration or at a later date. This includes your title, first and last name, postal address, e-mail address, date of birth (optional) and a password of your choice. You can delete your user account at any time and we will delete all data that is not subject to a legal retention obligation.
External payment service providers
To pay for the order processes / bookings, we use external payment service providers on the legal basis of Art. 6 (1) lit. b GDPR (fulfilment of the contract), via whose platforms you can make your payments. The payment data entered by you as part of the order (e.g., account numbers, credit card numbers including check digits, passwords / TANs, etc.) are processed exclusively by our payment service providers and are not visible to us. We only receive a confirmation of the payment made or information from our payment service providers that the payment could not be made. Further information on the data protection and terms and conditions of our payment service providers can be found at:
• Adyen N.V. German Branch, Friedrichstraße 63, D-10117 Berlin
E-Mail: germany@adyen.com
https://www.adyen.com/de_DE/richtlinien-und-haftungsausschluss/privacy-policy
• card complete Service Bank AG Lassallestraße 3, A-1020 Wien
E-Mail: office@cardcomplete.com
https://www.cardcomplete.com/datenschutz/
• Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Schweden
Tel. 0046 8-120 120 00
E-Mail: inkorg@klarna.se
https://www.klarna.com/at/datenschutz/
• PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg
E-Mail: kundenbetreuung@paypal.com
https://www.paypal.com/myaccount/privacy/privacyhub?locale.x=de_AT
• Google Pay (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland). Further information: https://pay.google.com/intl/de_at/about/ und https://policies.google.com/privacy
• Apple Pay (Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA). Further information: https://www.apple.com/at/apple-pay/ und https://www.apple.com/at/legal/privacy/data/de/apple-pay/
2.5. Email Newsletter
E-Mail-Newsletter Salesforce
To send our e-mail newsletter and to manage our newsletter subscribers, we use the CRM system Salesforce from the provider Salesforce Germany GmbH (Erika-Mann-Str. 31, 80636 Munich). The legal basis for sending the newsletter is your consent within the meaning of Sd. Art. 6 (1) lit. a GDPR. Registration for our newsletter takes place in the so-called double opt-in procedure. This ensures that no one can log in with someone else's email address (e.g. with your email address). Your consent can be revoked at any time free of charge by clicking on the "Unsubscribe link" at the end of each mailing. The lawfulness of the data processing operations that have already taken place up to that point remains unaffected by the revocation. After delisting your e-mail address, we will store it for 3 years on the basis of our legitimate interest (Art. 6 (1) lit. f GDPR) in order to revoke your original consent, if applicable. With the help of Salesforce, we can analyze our newsletter campaigns. When you open an email sent with Salesforce, it connects to Salesforce's servers. This allows us to determine whether a newsletter message has been opened and which links have been clicked, if any. In addition, technical information such as the time of access, the IP address, browser type and operating system of the recipient are registered. This information is used exclusively for the statistical analysis of our newsletter. The purpose of these analyses is to better tailor future newsletters to the interests of the recipients. We have a processor agreement with Salesforce within the meaning of Art. Art. 28 GDPR, which ensures that your data is processed exclusively within the scope of our mandate. Further information on Salesforce can be found in this data protection information under point 3.5. Customer and business partner databases. For general Salesforce privacy information, please visit: https://www.salesforce.com/de/company/privacy/.
2.6. Web Analysis - Statistical Analyses of our Website
Google Tag Manager
We use the service of the provider Google Ireland Limited ("Google") (Gordon House, Barrow Street, Dublin 4, Ireland) to be able to manage website tags via a common tool of Google. The Google Tag Manager tool itself (which implements the tags) is a domain that does not set cookies and does not collect any other personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, it will remain in place for all tracking tags implemented with Google Tag Manager. Google is a certified partner of the EU-US Data Privacy Framework. The legal basis for (at least a case-by-case) data transfers to the USA is thus an adequacy decision of the European Commission within the meaning of Art. 45 (3) GDPR, with which the European Commission certifies that the USA has an adequate level of data protection. Further information on Google's data protection can be found at: https://policies.google.com/privacy?hl=en-GB. Learn more about how Google uses personal data: https://business.safety.google/privacy/.
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited ("Google") (Gordon House, Barrow Street, Dublin 4, Ireland). The legal basis for the use of this service is your consent in accordance with Art. 6 (1) lit a GDPR. Google Analytics uses cookies that are stored on the website visitor's computer and that enable an analysis of the use of our website by the site visitor. The information generated by the cookie about your use of our website is usually stored on European servers and only in exceptional cases transmitted to a Google server in the USA and stored there. Google is a certified partner of the EU-US Data Privacy Framework. The legal basis for (at least a case-by-case) data transfers to the USA is thus an adequacy decision of the European Commission within the meaning of Art. 45 (3) GDPR, with which the European Commission certifies that the USA has an adequate level of data protection. We use Google Analytics with activated IP anonymization. This means that your IP address is usually shortened by Google within the European Union and only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by the corresponding browser as part of Google Analytics will not be merged with other Google data. On our behalf, Google will use the resulting information to evaluate the use of the website in order to compile reports on website activity. The collection by Google Analytics can be prevented by the site visitor adjusting the cookie settings for this website. The collection and storage of the IP address and the data generated by cookies can also be objected to at any time with effect for the future. The corresponding browser plugin can be downloaded and installed under the following link: https://tools.google.com/dlpage/gaoptout. Further information on the use of data by Google, setting and objection options, can be found in Google's privacy policy (https://policies.google.com/privacy) as well as in the settings for the presentation of advertisements by Google (https://adssettings.google.com/authenticated). Learn more about how Google uses personal data: https://business.safety.google/privacy/.
Google Signals Extension to Google Analytics
As an additional function to Google Analytics, we use "Google Signals" on this website. If you have activated personalized ads in your Google account and have linked your device with which you visit our website to your Google account, Google can analyze your usage behavior across devices (cross-device tracking). For example, Google can see how users search for products on a website on a smartphone and later return to complete purchases on a tablet or laptop. The Google Signals extension also provides us with additional demographic data and data on the interests of our website visitors for even more targeted online advertising campaigns, which, however, are anonymous to us. If you want to stop Google's cross-device analysis, you can deactivate the "Personalized Advertising" function in the settings of your Google Account. For more information, please visit: https://support.google.com/My-Ad-Center-Help/answer/12155154?hl=en&ref_topic=11583829&sjid=6726979475871235225-EU For more information about Google Signals, please visit the following link: https://support.google.com/analytics/answer/7532985?hl=en&sjid=6726979475871235225-EU#zippy=%2Cthemen-in-diesem-artikel%2Cin-this-article
Google Ads Conversion Tracking
Our website uses the service "GoogleAds Conversion Tracking" of the provider Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland). When we place advertising ads on Google, we use so-called conversion tracking. When you click on an ad placed by Google, a cookie is set for conversion tracking (storage period 30 days). This is how we recognize that you clicked on one of our ads and were redirected to our website. However, we do not receive any personal information, but only learn the total number of users who clicked on one of our ads and were redirected to our page with a conversion tracking tag. We use Google Ads Conversion Tracking on the legal basis of your consent (settings via our cookie banner) in accordance with Art. 6 (1) lit. a GDPR. Google is a certified partner of the EU-US Data Privacy Framework. The legal basis for (at least a case-by-case) data transfers to the USA is thus an adequacy decision of the European Commission within the meaning of Art. 45 (3) GDPR, with which the European Commission certifies that the USA has an adequate level of data protection. Further information on the use of data by Google, setting and objection options, can be found in Google's privacy policy (https://policies.google.com/privacy) as well as in the settings for the presentation of advertisements by Google (https://adssettings.google.com/authenticated). Learn more about how Google uses personal data: https://business.safety.google/privacy/.
2.7. Webmarketing
Google Remarketing
On the legal basis of your consent pursuant to Art. 6 (1) lit. a GDPR, our website uses the functions of "Google Analytics Remarketing" in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland). This feature makes it possible to link the advertising target groups created with Google Analytics Remarketing with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-based, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one device (e.g., mobile phone) can also be displayed on another of your devices (e.g., tablet or PC). If you have given your consent, Google will link your web and app browsing history to your Google Account for this purpose. In this way, the same personalized advertising messages can be displayed on every device on which you sign in with your Google Account. To support this feature, Google Analytics collects Google-authenticated user IDs, which are temporarily linked to our Google Analytics data to define and create audiences for cross-device advertising. Cookies are deleted after 1 year. Google is a certified partner of the EU-US Data Privacy Framework. The legal basis for (at least case-by-case) data transfers to the USA is thus an adequacy decision of the European Commission within the meaning of Art. 45 (3) GDPR, with which the European Commission certifies that the USA has an adequate level of data protection. You can permanently object to cross-device remarketing/targeting by deactivating personalized advertising in your Google Account; follow this link here: https://www.google.com/settings/ads/onweb/. The summary of the collected data in your Google Account takes place exclusively on the basis of your consent, which you can give or revoke with Google (Art. 6 (1) lit. a GDPR). Further information on Google's data protection can be found at: https://www.google.com/policies/privacy/. Learn more about how Google uses personal data: https://business.safety.google/privacy/.
Meta pixels and conversions API with advanced matching
In order to place targeted advertisements on Meta platforms (Facebook and Instagram) and to be able to track the actions of users after they have seen or clicked on a Meta ad, we use the Meta pixel and the Conversions API of Meta Platforms Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) within our website on the legal basis of your consent in accordance with Article 6 (1) (a) GDPR. This allows us to display information that is of interest to you on Meta platforms and to evaluate or optimize our Meta ads with the data collected in this way, which is anonymous to us (we do not see any personal data of individual users, but only the overall effect). Storage period max. 12 months. Meta links this data to the Meta account of Meta users according to their privacy information and can thus show them content that corresponds to their interests. If you start a purchase or booking process on our website, we will also automatically carry out an extended comparison of customer data with Meta. The following personal data is transmitted to Meta in hashed form in order to match buyers with people on Meta: email address, phone number, first and last name, gender, city, state/country, zip code, country, date of birth, external ID. This helps us to associate event instances (purchase or booking process) with the Meta account in question, thus ensuring more accurate conversion tracking and showing Meta users more targeted ads that are relevant to them. According to Meta, it discards this hashed information immediately after the matching. Meta is a certified partner of the EU-US Data Privacy Framework. The legal basis for (at least on a case-by-case basis) data transfers to the USA is thus an adequacy decision of the European Commission within the meaning of Art. Art. 45 (3) GDPR, with which the European Commission certifies an adequate level of data protection in the USA. For specific information on how the Meta pixel works, please visit Meta's help section at: https://de-de.facebook.com/business/help/651294705016616. For detailed information on the Conversions API, please visit: https://www.facebook.com/business/help/2041148702652965?id=818859032317965. For information on advanced information matching, see: https://www.facebook.com/business/help/611774685654668?id=1205376682832142. You can set your own preferences regarding usage-based advertising on Meta Platforms in your Meta Account: https://www.facebook.com/settings?tab=ads. For more information, please see Facebook's privacy policy at: https://www.facebook.com/privacy/explanation.
2.8. Integration of other Third-Party Services and Content
We integrate content or functions of third parties within our website. This always presupposes that the providers of this content or functions perceive the IP address of the users. Without the IP address, they would not be able to send the content to the browser of the respective user. The IP address is therefore required for the presentation of this content. We endeavor to use only such content whose respective providers use the IP address only for the delivery of the content. However, we have no influence on whether the third-party providers store the IP address, e.g., for statistical purposes. The legal basis for the use of these services, insofar as they are necessary for the functioning of our website, is our legitimate interest in accordance with Art. 6 (1) lit. f GDPR, otherwise your consent according to Art. 6 (1) lit a GDPR. Information on the purpose and scope of the further processing and use of the data by the providers of the embedded services/content as well as further information within the meaning of the Art. 13 and 14 GDPR can be found under the information links listed below. The following services/content are embedded in our website:
Google reCAPTCHA
To protect your orders via website form, this website uses the reCAPTCHA service of Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland). The query carried out in this way serves to distinguish whether the input is made by a human or abusively by automated, machine processing. By activating IP anonymization on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. According to Google, the IP address transmitted by your browser as part of Google ReCAPTCHA will not be merged with other Google data. In principle, there is a legitimate interest on our part within the meaning of the Art. 6 (1) lit. f GDPR for the use of Google ReCAPTCHA. Our legitimate interest lies in protecting our website from spam software. However, we only use Google ReCAPTCHA if you have given your consent. The legal basis for the processing of your data is therefore your consent in accordance with Art. 6 (1) lit. a GDPR. Google is a certified partner of the EU-US Data Privacy Framework. The legal basis for (at least case-by-case) data transfers to the USA is thus an adequacy decision of the European Commission within the meaning of Art. 45 (3) GDPR, with which the European Commission certifies that the USA has an adequate level of data protection. For more information about Google's privacy policy, please visit: https://policies.google.com/privacy. Learn more about how Google uses personal data: https://business.safety.google/privacy/.
AccessiBe Accessibility Application
In order to make our website barrier-free, we integrate the "accessiBe" service of the service provider accessiBe, Inc. (Tel Aviv, Israel) via an interface. For this purpose, it is necessary that your IP address, including some browser information (browser type, browser version, etc.) as well as information about when you accessed these pages, is transmitted to the accessiBe server (server location Brussels/Belgium) or, in some cases, also to the server location Tel Aviv/Israel). In principle, the European Commission has certified that Israel has a level of data protection equivalent to that of the European Union. The legal basis for the transfer of data to Israel is therefore Art. 45 GDPR. The above-mentioned data will be deleted after the website has been retrieved in the barrier-free view, immediately deleted / not stored. Further information on the processing of this data and data protection at accessiBe can be found at: https://accessibe.com/product/security and https://accessibe.com/product
3. Other Data Processing in Business and Customer Contact
We provide you with information about other data processing processes in business and customer contact outside of this website in the data protection information on our main website: https://www.snow-space.com/en/winter/service/privacy-policy
Current version of the privacy policy of 09.12.2025